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It includes all 11,500 registered care homes in the UK that cater exclusively or primarily for older people. There is no charge whatsoever to appear in it, and we welcome a photo and descriptive text to enhance the presentation of your home. Just be aware that we do not provide housing or care services ourselves, so we cannot accept applications for housing and do not have any control over the services listed on our site. We have recently been able to open EAC Advice, a new 'housing options' advice service for older people. Housing-with-care is a recent but natural evolution of retirement housing to provide an environment capable of enabling older people to maintain their independence even if they become physically or mentally frail.
Our homes deliver a comprehensive range of care under one roof, including nursing, respite and dementia care. We appreciate that no two residents are the same, so our compassionate and experienced nurses and carers ensure that each person receives care that’s tailored to their unique needs, personality and wishes. Also known as Care & Repair agencies, are local non-profit organisations set up to help older people think about, plan, finance and organise work on their homes. These services tackle smaller repair jobs, including installing safety & security devices.
Safe
People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. CQC regulates both the premises and the care provided, and both were looked at during this inspection. About the service Park Farm Lodge is a care home providing personal and nursing care to up to 84 people. The service provides support to older people, people living with dementia and people with physical disabilities. At the time of our inspection there were 79 people using the service. Park Farm Lodge can accommodate 84 people in one adapted building.
They are provided by many local Age UKs as well as other organisations. We spoke with four people who used the service and 17 relatives about their experience of the care provided. We spoke with 10 members of staff including the registered manager, operational manager, nurses, unit managers, deputy unit managers, senior care and care staff. We reviewed eight people's care records and multiple medication records. A variety of records relating to the management of the service, including policies and procedures were reviewed.
Our Care Home Staff Are…
A registered manager is a person who has registered with the Care Quality Commission to manage the service. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided. This site offers providers of services, accommodation and related advice a free opportunity to advertise what you do.
We used the information the provider sent us in the provider information return . This is information providers are required to send us annually with key information about their service, what they do well, and improvements they plan to make. – the service is performing badly and we've taken enforcement action against the provider of the service. EAC sees itself, and this website, as one source of ‘housing options’ information and advice for older people and their families. But there are many other organisations providing valuable services, both locally and nationally.
Park Farm Lodge - Providing Expert Care
A varied choice of meals are available and special diets can be catered for. This a purpose built care home provides TV lounges and several quiet sitting rooms in which residents can relax and enjoy views of the garden. Caring for the elderly is one of the most challenging and demanding healthcare jobs, and one which is definitely best suited to a certain type of person. People often find themselves doing this in a hurry when there is a health crisis, so it is a good idea to think about what you would like sooner rather than later and discuss this with your family or friends.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. People were engaged and involved in the service and their views were sought regularly. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The Home Services Directory on this website provides an opportunity to promote your services. Entries are completely free, and we’re happy to work with you to ensure your service are presented in a way you’re happy with. Our HousingCare PLUS and PREMIUM subscription services offer additional branding, links to your own site, ‘vacancy / availability ads’ and much more.
Our Housing Directory aims to include all housing schemes /developments in the UK that are intended for older people. Getting older can make it more difficult to get around and do the things you used to do, or would like to do. Our site offers information and guidance that we hope will be of help to you. If you have a home to sell, you may be able to use the proceeds to pay the deposit on a new property and take out a ‘lifetime mortgage’ to cover the rest of the cost. Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 20 March 2018.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively. – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon. Our infection prevention and control inspections look at how well people using a service are kept safe from the spread of infections.
This inspection was carried out to follow up on action we told the provider to take at the last inspection. At the time of our inspection there was a registered manager in post. – the service isn't performing as well as it should and we have told the service how it must improve. Park Farm Lodge features separate dining rooms, where residents can join the company of others at meal times and enjoy traditional home cooked meals.
As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
If affording work to your home is an issue, Age UK’s factsheet Home improvements and repairs is a good read, as is OneFamily’s webpage How to fund home improvements. Most retirement developments offer either properties for sale or for rent, but newer ones may offer both tenure options, and possibly shared ownership too. Buying a ‘home for life plan’, or ‘lifetime lease’, gives you the right to live in a property until you die or move to a care home.
A move may provide a whole new lease of life, but a wrong choice can be difficult to undo. Our site provides information about every retirement scheme, development or village in the UK, to help you make the right choice. The overall rating for the service has changed from requires improvement to good based on the findings of this inspection.
If HOOP doesn't provide all the information you need, submit your HOOP session to us to arrange a conversation with an EAC Advisor. EAC Advice is a free, specialist and independent telephone advice service provide by the charity Elderly Accommodation Counsel . We frame our offer around ‘home’ because we understand its importance for everyone.
At Park Farm Lodge Care Home, residents are considered part of the family. There was a learning culture in place and the provider engaged with external agencies as required to ensure people had the right support. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. The provider had safe recruitment processes in place and people were supported by enough staff who were suitably skilled and trained. Risks to people were assessed and plans put in place to mitigate them. Staff had knowledge of how to support people safely when providing their care.
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